How do I reset my password?

Help with Login

If you have forgotten your password, you may easily reset it by answering the security question. Please note: If you do not have a security question set up, you will need to contact the system administrator to reset your password. After you login, please click on your name, select Settings, and select and save a security question. Once you do that, you will be able to reset and/or retrieve your logins via your email.

 

Click the login button

 

Clicking the login button brings up the standard login form. If you can't remember your password, click the recover password link.

Fill in Your Email

 

To begin the recovery process, type in your email address and click the submit button.

Confirm Your Identity

 

To confirm that you own this email address in the system, answer the security question and click the submit button.

Create a Password

Image showing password fields

 

Type in a new password and click the submit button. Please note: Your password must meet our minimum requirements of being between 7-20 characters, having one letter, one number and one special symbol.

Login With the New Password

 

Image showing password successfully updated

If your password met the requirements, it is now updated and you are able to login to the site.